Tuesday, October 28, 2008

Encouraging the Heart:In praise of stickers

I've been having some problems with the computers I work with (my laptop is still spending quality time in IT), so I've been camping out in the workroom so I get some computer time. It's given me an opportunity to observe what's going on. Staffers troop in with ILL Lending fills and -if they found everything we asked them for- I often heard the phrase: "Don't I get a gold star?" Well, I thought, why not? But gold stars are just so early 20th Century, y'know? So, I got a bright idea. I'd been putting smiley faces on the stats spreadsheet every time everything was found. Why not smiley face stickers to celebrate staff finding everything we asked for? I thought that they would be easy to find considering the rampant 70's nostalgia out there. It wasn't as easy to find them as I thought it would be. Starting in September, I began handling them out.

It's been interesting seeing the reactions of staff. Some staff seek me out to get a sticker. In one department, it's an excuse to brag (and -according to one staffer- rub it in to other staff that had bad luck finding fills) . One staff member displays the stickers on her book truck like WWII fighter pilots displayed "downed enemy plane" counts. A tiny minority of staff aren't enthused.

It's been an interesting exercise. I wonder how they'll react to the smiley stars I'll be handing out in December.

1 comment:

G said...

Some people aren't enthused? Their loss.

I look forward to (hopefully) attaining smiley stars in the future!